We provide solutions at every point of your product inspiration journey.

Services

  • Concept testing & strategy

    We give you the confidence to pick the right path by assessing your product with your target users. We create a research plan, conduct interviews, and recruit users so you can hear directly from your customers to uncover their needs, current solutions, and end-to-end journey.

  • Usability testing

    Watch how users interact with your product and see their reactions in real time. We work with you to develop tasks with goal-based outcomes for your product. For a qualitative and quantitative assessment, we recruit users and conduct usability tests to see how your product performs on important usability metrics.

  • Contextual inquiry

    Understand a day in the life of your users and how your product fits in. We create a research plan, recruit users, and run a diary study. With this experience sampling, we’ll give you insights into how, when, and where people use your product in their everyday life.

  • UX metrics for success

    Understand exactly how a new software release or new feature impacts perception and usability of your product. We work with you to develop user experience metrics that track the success of your product at every step of the user journey, so that you can continuously measure customer sentiment over time.